Healthpro Homecare and Staffing: Medicare Home Health Ratings in Gahanna, OH
Healthpro Homecare and Staffing is a Medicare-certified home health agency in Gahanna, OH: 4 of 5 stars for quality of patient care. Quality measures…
Healthpro Homecare and Staffing is a Medicare-certified home health agency based at 950H Taylor Station Road in Gahanna, OH 43230. Medicare first certified it in 2004, 22 years ago. Medicare rates its quality of patient care at 4 out of 5 stars, above the Ohio average of 3. Its strongest result against the Ohio average is got better at taking medicines correctly; its weakest is medication issues addressed on time.
What is Healthpro Homecare and Staffing's Medicare record?
| Agency | Healthpro Homecare and Staffing |
|---|---|
| Address | 950H Taylor Station Road, Gahanna, OH 43230 |
| Phone | (614) 864-7340 |
| Medicare provider number (CCN) | 368064 |
| Ownership | Proprietary |
| Medicare-certified since | 07/21/2004 |
How does Healthpro Homecare and Staffing score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Healthpro Homecare and Staffing. It is better than the Ohio average on 3 and worse on 3.
| Measure | Healthpro Homecare and Staffing | Ohio average | U.S. average | vs. Ohio |
|---|---|---|---|---|
| Started care on time | 92.7% | 96.2% | 96.6% | Worse |
| Got better at walking or moving around | 97.1% | 87.1% | 88.6% | Better |
| Got better at getting in and out of bed | 86.1% | 89% | 89.8% | About the same |
| Got better at bathing | 91.7% | 89.4% | 90.7% | About the same |
| Breathing improved | 96.3% | 90.5% | 91.5% | Better |
| Got better at taking medicines correctly | 99.5% | 86.8% | 88.3% | Better |
| Medication issues addressed on time | 76.5% | 94.2% | 94.4% | Worse |
| Flu shot status checked | 46.7% | 60.9% | 63.3% | Worse |
| Met expected function at discharge | 76.7% | 75% | 71.7% | About the same |
| Falls with major injury (lower is better) | 1.5% | 1% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it stands out: got better at taking medicines correctly, got better at walking or moving around and breathing improved.
Where it trails: medication issues addressed on time, flu shot status checked and started care on time.
What do patients say about Healthpro Homecare and Staffing?
36% of surveyed patients said they would definitely recommend Healthpro Homecare and Staffing, based on 7 completed surveys. The Ohio average is 77%.
| Survey question | Healthpro Homecare and Staffing | Ohio average | U.S. average | vs. Ohio |
|---|---|---|---|---|
| Team gave care in a professional way | 85% | 89% | 89% | Worse |
| Team communicated well | 75% | 87% | 86% | Worse |
| Team discussed medicines, pain and home safety | 86% | 83% | 82% | Better |
| Rated the agency 9 or 10 out of 10 | 65% | 86% | 85% | Worse |
| Would definitely recommend the agency | 36% | 77% | 79% | Worse |
Do Healthpro Homecare and Staffing's patients end up back in the hospital?
Medicare could not calculate hospital-use measures for Healthpro Homecare and Staffing: the number of patient episodes was too small to report.
Which home health services does Healthpro Homecare and Staffing provide, and which does it not?
Healthpro Homecare and Staffing reports offering skilled nursing, physical therapy, occupational therapy and home health aide. It does not report offering speech therapy and medical social work.
| Service | Offered by Healthpro Homecare and Staffing? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | No |
| Medical social work | No |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Columbus-area ZIP codes does Healthpro Homecare and Staffing serve?
Healthpro Homecare and Staffing tells Medicare it serves 36 ZIP codes in Columbus and Franklin, Delaware, Licking, Fairfield and Union counties, out of 38 in total.
- 43004
- 43016
- 43017
- 43023
- 43026
- 43031
- 43055
- 43065
- 43068
- 43081
- 43085
- 43110
- 43123
- 43125
- 43147
- 43201
- 43202
- 43203
- 43204
- 43205
- 43206
- 43207
- 43209
- 43211
- 43213
- 43215
- 43219
- 43222
- 43223
- 43224
- 43228
- 43229
- 43230
- 43231
- 43232
- 43235
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Healthpro Homecare and Staffing before starting care?
Ask how medication problems reach the doctor
When a medication problem was found, Healthpro Homecare and Staffing followed up with the doctor on time in 76.5% of cases (Ohio average 94.2%). Ask who makes that call and how quickly.
Ask how fast the first visit happens
Medicare's data shows Healthpro Homecare and Staffing started care on time for 92.7% of patients, against a Ohio average of 96.2%. Ask how many days it takes from the doctor's order to the first nurse visit, and what happens if the order arrives on a Friday.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Which other home health agencies serve Gahanna, OH?
These Medicare-certified agencies are also based in or near Gahanna.
- Enliven Home Health — 4.5 of 5 stars
- Angels Care Home Health — 4 of 5 stars
- Spring Home Health Care LLC — 1.5 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Healthpro Homecare and Staffing Medicare-certified?
Yes. Healthpro Homecare and Staffing is certified by Medicare under provider number 368064 and has been since 2004. Original Medicare pays certified agencies directly for covered home health care.
What is Healthpro Homecare and Staffing's Medicare star rating?
4 out of 5 for quality of patient care. The Ohio average is 3.
Does Healthpro Homecare and Staffing provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy and home health aide.
