Home Health Connection, Inc: Medicare Home Health Ratings in Lancaster, OH
Home Health Connection, Inc is a Medicare-certified home health agency in Lancaster, OH: 3.5 of 5 stars for quality of patient care and 4 of 5 on the…
Home Health Connection, Inc is a Medicare-certified home health agency based at 3062 Columbus Lancaster Rd Nw in Lancaster, OH 43130. Medicare first certified it in 2005, 21 years ago. Medicare rates its quality of patient care at 3.5 out of 5 stars, above the Ohio average of 3. Its strongest result against the Ohio average is met expected function at discharge; its weakest is medication issues addressed on time.
What is Home Health Connection, Inc's Medicare record?
| Agency | Home Health Connection, Inc |
|---|---|
| Address | 3062 Columbus Lancaster Rd Nw, Lancaster, OH 43130 |
| Phone | (614) 839-4545 |
| Medicare provider number (CCN) | 368087 |
| Ownership | Proprietary |
| Medicare-certified since | 02/08/2005 |
How does Home Health Connection, Inc score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Home Health Connection, Inc. It is better than the Ohio average on 4 and worse on 2.
| Measure | Home Health Connection, Inc | Ohio average | U.S. average | vs. Ohio |
|---|---|---|---|---|
| Started care on time | 94.5% | 96.2% | 96.6% | About the same |
| Got better at walking or moving around | 91.5% | 87.1% | 88.6% | Better |
| Got better at getting in and out of bed | 89.7% | 89% | 89.8% | About the same |
| Got better at bathing | 93.2% | 89.4% | 90.7% | Better |
| Breathing improved | 90.7% | 90.5% | 91.5% | About the same |
| Got better at taking medicines correctly | 88% | 86.8% | 88.3% | About the same |
| Medication issues addressed on time | 81.7% | 94.2% | 94.4% | Worse |
| Flu shot status checked | 60.9% | 60.9% | 63.3% | About the same |
| Met expected function at discharge | 87.5% | 75% | 71.7% | Better |
| Falls with major injury (lower is better) | 0.2% | 1% | 0.9% | Better |
| New or worsened pressure ulcers (lower is better) | 0.6% | 0.2% | 0.2% | Worse |
Where it stands out: met expected function at discharge, got better at walking or moving around and got better at bathing.
Where it trails: medication issues addressed on time and new or worsened pressure ulcers.
What do patients say about Home Health Connection, Inc?
82% of surveyed patients said they would definitely recommend Home Health Connection, Inc, based on 103 completed surveys. The Ohio average is 77%.
| Survey question | Home Health Connection, Inc | Ohio average | U.S. average | vs. Ohio |
|---|---|---|---|---|
| Team gave care in a professional way | 93% | 89% | 89% | Better |
| Team communicated well | 90% | 87% | 86% | Better |
| Team discussed medicines, pain and home safety | 77% | 83% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 91% | 86% | 85% | Better |
| Would definitely recommend the agency | 82% | 77% | 79% | Better |
Do Home Health Connection, Inc's patients end up back in the hospital?
Medicare rates Home Health Connection, Inc better than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 90.7% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4.1% |
| Preventable hospital stays during care | Same As National Rate | 9.5% |
Which home health services does Home Health Connection, Inc provide, and which does it not?
Home Health Connection, Inc reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Home Health Connection, Inc? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Columbus-area ZIP codes does Home Health Connection, Inc serve?
Home Health Connection, Inc tells Medicare it serves 54 ZIP codes in Columbus and Franklin, Delaware, Licking, Fairfield and Union counties, out of 72 in total.
- 43004
- 43008
- 43015
- 43016
- 43017
- 43025
- 43026
- 43031
- 43035
- 43046
- 43054
- 43055
- 43056
- 43062
- 43068
- 43081
- 43082
- 43085
- 43102
- 43105
- 43107
- 43110
- 43112
- 43123
- 43125
- 43130
- 43147
- 43148
- 43150
- 43154
- 43155
- 43157
- 43201
- 43202
- 43204
- 43205
- 43206
- 43207
- 43211
- 43212
- 43213
- 43214
- 43219
- 43220
- 43222
- 43223
- 43224
- 43227
- 43228
- 43229
- 43230
- 43231
- 43232
- 43235
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Home Health Connection, Inc before starting care?
Ask how medication problems reach the doctor
When a medication problem was found, Home Health Connection, Inc followed up with the doctor on time in 81.7% of cases (Ohio average 94.2%). Ask who makes that call and how quickly.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Which other home health agencies serve Lancaster, OH?
These Medicare-certified agencies are also based in or near Lancaster.
- Interim Healthcare of Newark — 3 of 5 stars
- Caretenders Vna — 2.5 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Home Health Connection, Inc Medicare-certified?
Yes. Home Health Connection, Inc is certified by Medicare under provider number 368087 and has been since 2005. Original Medicare pays certified agencies directly for covered home health care.
What is Home Health Connection, Inc's Medicare star rating?
3.5 out of 5 for quality of patient care. The Ohio average is 3. Its patient survey rating is 4 out of 5.
Does Home Health Connection, Inc provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
