Bella Care Hospice: Medicare Hospice Quality Record in Westerville, OH
Bella Care Hospice is a Medicare-certified hospice in Westerville, OH with a Hospice Care Index of 10 out of 10 and 2 of 5 stars from family caregivers…
Bella Care Hospice is a Medicare-certified hospice based at 110 Polaris Pkwy, Suite 302 in Westerville, OH 43082. It has been certified since 2009. It cares for about 531 patients on an average day, making it one of the larger hospices in the area. It scores 10 out of 10 on Medicare's Hospice Care Index; the Ohio average is 9.3. Family caregivers rate it 2 out of 5 stars. The index flags 4 areas where it is worse than the Ohio average, starting with gaps in nursing visits longer than 7 days.
What is Bella Care Hospice's Medicare record?
| Hospice | Bella Care Hospice |
|---|---|
| Address | 110 Polaris Pkwy, Suite 302, Westerville, OH 43082 |
| Phone | (614) 473-0044 |
| Medicare provider number (CCN) | 361646 |
| Ownership | For-Profit |
| Medicare-certified since | 02/25/2009 |
How does Bella Care Hospice score on Medicare's Hospice Care Index?
Bella Care Hospice scores 10 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Ohio average it is better on 1 of the indicators below and worse on 4.
| Indicator | Bella Care Hospice | Ohio average | U.S. average | vs. Ohio |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 70% | 50.7% | 52.4% | Worse |
| Patients discharged alive within 7 days (lower is better) | 4.4% | 8.4% | 7.3% | Better |
| Patients discharged alive after 180 days or more (lower is better) | 50.8% | 34.1% | 37.4% | Worse |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 11.3% | 8.2% | 8.5% | Worse |
| Live discharge followed by death in hospital (lower is better) | 1.8% | 1.4% | 2.1% | About the same |
| Nurse minutes per routine home care day | 10.5 min | 14.3 min | 19.9 min | Worse |
| Share of skilled nursing minutes given on weekends | 7.6% | 8.7% | 9.6% | About the same |
| Patients visited by a nurse in the last 3 days of life | 95% | 93.1% | 89.3% | About the same |
Separately, 99.5% of its patients received all seven recommended care steps at admission (Ohio average 97%) and 58.9% were visited by a nurse or social worker on at least two of their last three days (Ohio average 62.2%).
What do families say about Bella Care Hospice?
74% of family caregivers said they would definitely recommend Bella Care Hospice; the Ohio average is 84%. The survey goes to the family member who was the main caregiver, after the patient has died.
| Survey question | Bella Care Hospice | Ohio average | U.S. average | vs. Ohio |
|---|---|---|---|---|
| Team always communicated well | 72% | 81% | 82% | Worse |
| Team always provided timely help | 68% | 77% | 78% | Worse |
| Team always treated the patient with respect | 87% | 91% | 91% | Worse |
| Right amount of emotional and spiritual support | 89% | 92% | 91% | Worse |
| Patient always got help for pain and symptoms | 67% | 75% | 76% | Worse |
| Caregivers rated the hospice 9 or 10 | 73% | 82% | 83% | Worse |
| Would definitely recommend the hospice | 74% | 84% | 85% | Worse |
Where does Bella Care Hospice deliver care, and to whom?
81% of bella care hospice's care is delivered in a nursing facility and its largest patient group by diagnosis is stroke (29%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.
| Where care is delivered | Share of patients |
|---|---|
| In a nursing facility | 81% |
| At home | 11% |
| In assisted living | 8% |
| Primary diagnosis | Share of patients |
|---|---|
| Stroke | 29% |
| Dementia | 21% |
| Other conditions | 17% |
| Heart and circulatory disease | 16% |
| Respiratory disease | 10% |
| Cancer | 9% |
Which Columbus-area ZIP codes does Bella Care Hospice serve?
Bella Care Hospice tells Medicare it serves 59 ZIP codes in Columbus and Franklin, Delaware, Licking, Fairfield and Union counties.
- 43001
- 43004
- 43013
- 43015
- 43016
- 43017
- 43021
- 43023
- 43026
- 43031
- 43035
- 43040
- 43046
- 43054
- 43055
- 43056
- 43062
- 43065
- 43068
- 43074
- 43080
- 43081
- 43082
- 43085
- 43105
- 43110
- 43112
- 43119
- 43123
- 43125
- 43126
- 43130
- 43147
- 43154
- 43202
- 43203
- 43204
- 43205
- 43206
- 43207
- 43209
- 43211
- 43212
- 43213
- 43214
- 43215
- 43219
- 43220
- 43221
- 43223
- 43224
- 43227
- 43228
- 43229
- 43230
- 43231
- 43232
- 43235
- 43240
What should you ask Bella Care Hospice before choosing it?
Ask how often the nurse visits
70% of Bella Care Hospice's patients went more than seven days without a nursing visit at some point, against 50.7% across Ohio. Ask for the planned visit schedule in writing and who decides when it changes.
Ask how eligibility is reviewed
50.8% of its live discharges came after six months or more of care (Ohio average 34.1%). Ask how often the doctor recertifies eligibility and what support is offered if a patient is discharged.
Ask how a crisis at home is handled
11.3% of its live discharges were followed by a hospital stay and a return to hospice (Ohio average 8.2%). Ask who comes to the house in a symptom crisis and how fast.
Ask what the family is expected to do
Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.
Which other hospices serve Westerville, OH?
- Ohio Living Hospice Greater Columbus — Hospice Care Index 8 of 10
- Generation Hospice, LLC — Hospice Care Index 10 of 10
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Bella Care Hospice Medicare-certified?
Yes. Bella Care Hospice is certified by Medicare under provider number 361646 and has been since 2009.
What is Bella Care Hospice's Hospice Care Index score?
10 out of 10 in the current Medicare data. The Ohio average is 9.3.
How large is Bella Care Hospice?
It cares for about 531 patients on an average day.
