The Madison House

Assisted living in London, Ohio. 88 licensed beds, ODH State ID 2134R, Madison County. Last verified October 2026.

The Madison House is a 88-bed assisted living community in London, Ohio, licensed by the Ohio Department of Health as a Residential Care Facility (State ID 2134R) since 1997. Below is everything the Ohio Department of Health and the Ohio Department of Aging publish about it, and how to use that record when you visit.

Is The Madison House licensed by the Ohio Department of Health?

Yes. The Madison House holds an active Residential Care Facility license, ODH State ID 2134R, for 88 beds; the current license runs from January 1, 2026 to December 31, 2026.

What do Ohio inspection records show for The Madison House?

Ohio's Long-Term Care Consumer Guide lists 4 ODH licensure surveys for The Madison House in roughly the past four years, with 7 citations in total; the most recent, on September 4, 2025, found 0.

That works out to 1.8 citations per licensure survey, against a Columbus-area median of 1.7. That is above the regional median, which is a reason to open the survey reports on the Consumer Guide and ask the administrator what was cited and how it was corrected.

Licensure surveys

Complaint surveys

Complaint investigations: 4 on record with 5 citations; none was flagged for substandard care or immediate jeopardy. ODH runs a complaint survey when someone files a concern, so the count reflects reporting as well as care.

Read each survey's findings on the Consumer Guide inspection page by clicking its date.

What do residents say about The Madison House in Ohio's satisfaction survey?

Ohio has not published a 2025-2026 resident satisfaction score for The Madison House; the state withholds a score when too few residents are eligible or respond, so the absence is not a negative finding on its own.

You can check the current status in the state's Long-Term Care Quality Navigator. Without a survey score, the inspection record above and a conversation with current residents' families carry more weight.

Where is The Madison House, and what else is licensed nearby?

The Madison House is at 351 Keny Boulevard, London, Ohio 43140, in Madison County, where families are served by the Central Ohio Area Agency on Aging (COAAA) and the Region 6 Long-Term Care Ombudsman (1-800-536-5891).

Madison County is mostly rural, with licensed communities in London and Plain City, so families frequently compare them with west-side Franklin County options. Madison County has Madison Health in London, with OhioHealth Doctors Hospital and the west-side Columbus campuses about 30 minutes east; ask how the community handles rides to specialist appointments. See our London senior care guide and the Madison County guide.

Other licensed communities near London

• Bluebird Retirement Community (London) · London, 130 licensed beds
• Heritage Senior Living of Plain City · Plain City, 68 licensed beds

What does The Madison House publish about itself?

The Madison Senior Living Community sits at 351 Keny Blvd, London, OH 43140, the seat of Madison County. According to the operator's own website, the community offers independent living in The Cottages (two-bedroom floor plans) and The Commons (private studio apartments), plus assisted living in The Madison House. It's operated by Chancellor Senior Management, which runs a small network of home-like senior communities across Ohio and West Virginia.

Independent living here is built for residents who are self-sufficient or need only light assistance, with a private clubhouse serving as a social hub for meals and events. The assisted living side provides attractive private apartments with staff available 24 hours a day for help with bathing, dressing, and medication administration, alongside a full calendar of activities. Families should confirm current floor plans and service levels directly with the community.

From the community's own published information, checked when this listing was first verified (2026). Amenities and programs change; confirm them on a visit. The community's official page.

What does assisted living cost at a community like The Madison House?

Ohio's statewide median for assisted living is $6,103 a month (CareScout 2025 Cost of Care Survey); no primary source publishes a Columbus-only figure, and The Madison House's own rates depend on apartment type and care level.

Ask The Madison House for a written, itemized monthly quote for your parent's assessed care level, including anything billed separately. Ohio's Assisted Living Waiver can pay for care services, though not room and board, for Medicaid-eligible residents of participating RCFs; ask whether this community accepts it and how many residents use it. How assisted living rates are built and waiver vs. private pay.

Does The Madison House provide memory care?

The Madison House's ODH record does not register Alzheimer's disease services; if the community markets memory care, ask for the written special care unit policies Ohio requires before admission under OAC 3701-16-07(F)(5).

ODH does not issue a separate memory care license, so for private-pay families those written policies are the one document that spells out the unit's admission and discharge criteria, weekly staffing plan, staff training, activities, added costs and physical design. Compare them side by side with another community's. How Ohio regulates memory care.

How should a family evaluate The Madison House?

At 88 licensed beds, The Madison House is mid-sized for Central Ohio. Ask how long the administrator and the director of nursing have been in their roles, and how many caregivers left in the past year; turnover predicts consistency more than any amenity.

The Madison House has been licensed since 1997, so ask what has been renovated recently, whether bathrooms work for a walker or wheelchair, and whether any rooms are shared. Visit at least twice, once unannounced near a mealtime, and ask to speak with a current resident's family. Bring the inspection record above and ask the administrator to walk you through the most recent survey.

What should you ask on a tour of The Madison House?

Ask about overnight staffing, move-out triggers and the latest ODH survey first; those three answers separate communities faster than any brochure.

• Who is the family's contact after hours?
• What is the awake overnight staffing ratio on the floor where my parent would live?
• Can we join a meal and an activity before deciding?
• Do you accept Ohio's Assisted Living Waiver, and how many residents use it today?
• Which needs would require a move out, and how much notice do you give?
• How many caregivers left in the past 12 months?

Who do you call with a concern about care at The Madison House?

Call the Ohio Department of Health complaint line at 1-800-342-0553 for a licensing concern, or the Region 6 Long-Term Care Ombudsman at 1-800-536-5891 for free, confidential advocacy on a resident's behalf.

An ODH complaint can trigger the kind of complaint survey listed in the inspection record above. The ombudsman does not inspect; it resolves problems such as discharge notices, care-plan disputes and residents' rights issues, and acts with the resident's consent. For abuse, neglect or exploitation, Ohio's statewide APS line at 855-644-6277 (855-OHIO-APS) routes reports to Madison County's Adult Protective Services 24 hours a day. For immediate danger, call 911. Ombudsman and APS, explained.