Walnut Crossing Assisted Living and Memory Care
Assisted living in Marysville, Ohio. 90 licensed beds, ODH State ID 2791R, Union County. Last verified October 2026.
Ohio's licensing records list Walnut Crossing Assisted Living and Memory Care in Marysville as an active Residential Care Facility with 90 licensed beds, State ID 2791R, first licensed in 2018. Below is everything the Ohio Department of Health and the Ohio Department of Aging publish about it, and how to use that record when you visit.
Is Walnut Crossing Assisted Living and Memory Care licensed by the Ohio Department of Health?
Yes. Walnut Crossing Assisted Living and Memory Care holds an active Residential Care Facility license, ODH State ID 2791R, for 90 beds; the current license runs from January 1, 2026 to December 31, 2026.
| Licensing agency | Ohio Department of Health, Bureau of Long-Term Care Quality |
|---|---|
| License type | Residential Care Facility (assisted living), ORC 3721 / OAC 3701-16 |
| ODH State ID (license #) | 2791R |
| Facility ID | OHL42059 |
| License status | Active |
| Current license period | January 1, 2026 to December 31, 2026 |
| Licensed capacity | 90 beds (effective July 14, 2021) |
| First licensed (open date) | January 1, 2018 |
| Licensed operator | NXM MARYSVILLE OPERATOR, LLC |
| ODH-registered services | None registered beyond the base RCF license |
| Substandard care or immediate jeopardy findings | None reported in the Consumer Guide survey record |
| Address | 311 Professional Way, Marysville, OH 43040 (Union County) |
| Phone (ODH record) | (937) 490-1506 |
| State records | ODA inspection record · ODH license lookup (search State ID 2791R) |
What do Ohio inspection records show for Walnut Crossing Assisted Living and Memory Care?
Ohio's Long-Term Care Consumer Guide lists 2 ODH licensure surveys for Walnut Crossing Assisted Living and Memory Care in roughly the past four years, with 8 citations in total; the most recent, on October 20, 2025, found 7.
That works out to 4.0 citations per licensure survey, against a Columbus-area median of 1.7. That is above the regional median, which is a reason to open the survey reports on the Consumer Guide and ask the administrator what was cited and how it was corrected.
Licensure surveys
| Survey date | Citations |
|---|---|
| October 20, 2025 | 7 |
| July 3, 2024 | 1 |
Complaint surveys
Complaint investigations: 14 on record with 7 citations; none was flagged for substandard care or immediate jeopardy. ODH runs a complaint survey when someone files a concern, so the count reflects reporting as well as care.
| Survey date | Citations | Substandard care | Immediate jeopardy |
|---|---|---|---|
| March 23, 2026 | 1 | No | No |
| February 4, 2026 | 1 | No | No |
| August 26, 2025 | 0 | No | No |
| May 29, 2025 | 0 | No | No |
| May 9, 2025 | 0 | No | No |
| September 19, 2024 | 1 | No | No |
| July 3, 2024 | 1 | No | No |
| March 19, 2024 | 0 | No | No |
| January 12, 2024 | 0 | No | No |
| April 5, 2023 | 1 | No | No |
| March 31, 2023 | 0 | No | No |
| February 9, 2023 | 1 | No | No |
| February 6, 2023 | 1 | No | No |
| October 25, 2022 | 0 | No | No |
Read each survey's findings on the Consumer Guide inspection page by clicking its date.
What do residents say about Walnut Crossing Assisted Living and Memory Care in Ohio's satisfaction survey?
Ohio has not published a 2025-2026 resident satisfaction score for Walnut Crossing Assisted Living and Memory Care; the state withholds a score when too few residents are eligible or respond, so the absence is not a negative finding on its own.
You can check the current status in the state's Long-Term Care Quality Navigator. Without a survey score, the inspection record above and a conversation with current residents' families carry more weight.
Family survey (2021). In the older Residential Care Facility Family Satisfaction Survey, families rated Walnut Crossing Assisted Living and Memory Care 78.3 out of 100 against a state average of 76.9. Treat it as background, since it predates current leadership at many communities. 2021 family survey report (PDF).
Where is Walnut Crossing Assisted Living and Memory Care, and what else is licensed nearby?
Walnut Crossing Assisted Living and Memory Care is at 311 Professional Way, Marysville, Ohio 43040, in Union County, where families are served by the Central Ohio Area Agency on Aging (COAAA) and the Region 6 Long-Term Care Ombudsman (1-800-536-5891).
Union County's licensed communities are all in Marysville, which has grown quickly alongside the US-33 corridor toward Dublin. Union County is served by Memorial Health in Marysville, with Dublin Methodist and Riverside Methodist the usual referral hospitals to the southeast; ask how the community handles rides to specialist appointments. See our Marysville senior care guide and the Union County guide.
Other licensed communities near Marysville
- Bluebird Retirement Community (Marysville) · Marysville, 125 licensed beds
- Heritage Senior Living of Marysville · Marysville, 85 licensed beds
- Milcrest Healthcare · Marysville, 38 licensed beds
What does Walnut Crossing Assisted Living and Memory Care publish about itself?
Walnut Crossing is located at 311 Professional Pkwy, Marysville, OH 43040, in Union County. According to the operator's own website, the community offers assisted living and memory care, and is certified by the Ohio Department of Aging to provide services under the assisted living waiver program. It's part of the Crossing Communities brand, operated by Experience Senior Living, which runs several Ohio senior living communities.
Assisted living at Walnut Crossing is built around personalized care plans covering support and wellness, with 24-hour on-site clinical staff. The memory care program uses personalized daily routines and dementia-informed programming for residents living with Alzheimer's disease or another form of dementia, with a secured building and memory care garden. Families should confirm current availability and specific care levels directly with the community.
From the community's own published information, checked when this listing was first verified (2026). Amenities and programs change; confirm them on a visit. The community's official page.
What does assisted living cost at a community like Walnut Crossing Assisted Living and Memory Care?
Ohio's statewide median for assisted living is $6,103 a month (CareScout 2025 Cost of Care Survey); no primary source publishes a Columbus-only figure, and Walnut Crossing Assisted Living and Memory Care's own rates depend on apartment type and care level.
Ask Walnut Crossing Assisted Living and Memory Care for a written, itemized monthly quote for your parent's assessed care level, including anything billed separately. Ohio's Assisted Living Waiver can pay for care services, though not room and board, for Medicaid-eligible residents of participating RCFs; ask whether this community accepts it and how many residents use it. How assisted living rates are built and waiver vs. private pay.
Does Walnut Crossing Assisted Living and Memory Care provide memory care?
Walnut Crossing Assisted Living and Memory Care's ODH record does not register Alzheimer's disease services; if the community markets memory care, ask for the written special care unit policies Ohio requires before admission under OAC 3701-16-07(F)(5).
ODH does not issue a separate memory care license, so for private-pay families those written policies are the one document that spells out the unit's admission and discharge criteria, weekly staffing plan, staff training, activities, added costs and physical design. Compare them side by side with another community's. How Ohio regulates memory care.
How should a family evaluate Walnut Crossing Assisted Living and Memory Care?
A 90-bed community like Walnut Crossing Assisted Living and Memory Care is small enough that families often get to know the whole care team. Ask who covers when the regular caregiver is off, and whether agency staff fill shifts.
Walnut Crossing Assisted Living and Memory Care was first licensed in 2018, so its inspection history is shorter than an older building's. Read every survey the Consumer Guide lists and ask how the leadership team has changed since opening. Visit at least twice, once unannounced near a mealtime, and ask to speak with a current resident's family. Bring the inspection record above and ask the administrator to walk you through the most recent survey.
What should you ask on a tour of Walnut Crossing Assisted Living and Memory Care?
Ask about overnight staffing, move-out triggers and the latest ODH survey first; those three answers separate communities faster than any brochure.
- Do you have a special care unit, and may I take its written policies home?
- How many caregivers left in the past 12 months?
- Can I see your most recent ODH survey and your plan of correction?
- Which needs would require a move out, and how much notice do you give?
- How is the care plan built, and how often is it reviewed with the family?
- Who is the family's contact after hours?
Who do you call with a concern about care at Walnut Crossing Assisted Living and Memory Care?
Call the Ohio Department of Health complaint line at 1-800-342-0553 for a licensing concern, or the Region 6 Long-Term Care Ombudsman at 1-800-536-5891 for free, confidential advocacy on a resident's behalf.
An ODH complaint can trigger the kind of complaint survey listed in the inspection record above. The ombudsman does not inspect; it resolves problems such as discharge notices, care-plan disputes and residents' rights issues, and acts with the resident's consent. For abuse, neglect or exploitation, Ohio's statewide APS line at 855-644-6277 (855-OHIO-APS) routes reports to Union County's Adult Protective Services 24 hours a day. For immediate danger, call 911. Ombudsman and APS, explained.
Last verified: October 2026.
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