Westerville Senior Living

Assisted living in Westerville, Ohio. 144 licensed beds, ODH State ID 2874R, Franklin County. Last verified October 2026.

Ohio's licensing records list Westerville Senior Living in Westerville as an active Residential Care Facility with 144 licensed beds, State ID 2874R, first licensed in 2019. Below is everything the Ohio Department of Health and the Ohio Department of Aging publish about it, and how to use that record when you visit.

Is Westerville Senior Living licensed by the Ohio Department of Health?

Yes. Westerville Senior Living holds an active Residential Care Facility license, ODH State ID 2874R, for 144 beds; the current license runs from January 1, 2026 to December 31, 2026.

What do Ohio inspection records show for Westerville Senior Living?

Ohio's Long-Term Care Consumer Guide lists 3 ODH licensure surveys for Westerville Senior Living in roughly the past four years, with 12 citations in total; the most recent, on November 18, 2025, found 3.

That works out to 4.0 citations per licensure survey, against a Columbus-area median of 1.7. That is above the regional median, which is a reason to open the survey reports on the Consumer Guide and ask the administrator what was cited and how it was corrected.

Licensure surveys

Complaint surveys

Complaint investigations: 11 on record with 1 citation; none was flagged for substandard care or immediate jeopardy. ODH runs a complaint survey when someone files a concern, so the count reflects reporting as well as care.

Read each survey's findings on the Consumer Guide inspection page by clicking its date.

What do residents say about Westerville Senior Living in Ohio's satisfaction survey?

In Ohio's 2025-2026 Resident Satisfaction Survey, Westerville Senior Living received an overall score of 85.8 out of 100, close to the statewide average of 85.5, based on 22 completed resident interviews.

Relative to the state, residents here rated environment most favorably and care and services least favorably. Residents were interviewed in person for the Ohio Department of Aging, with data collected August 2025 through January 2026; 51 residents were eligible and the interview target of 21 was met. Read the state's full report (PDF).

Where is Westerville Senior Living, and what else is licensed nearby?

Westerville Senior Living is at 363 Braun Place, Westerville, Ohio 43081, in Franklin County, where families are served by the Central Ohio Area Agency on Aging (COAAA) and the Region 6 Long-Term Care Ombudsman (1-800-536-5891).

Franklin County is the center of the metro and has the deepest bench of licensed communities, from large campus operators in Dublin, Hilliard and Westerville to small single-building homes inside Columbus neighborhoods. Franklin County holds the region's main hospital systems: OhioHealth (Riverside Methodist, Grant, Doctors and Dublin Methodist), The Ohio State University Wexner Medical Center, and Mount Carmel's east and Grove City campuses; ask how the community handles rides to specialist appointments. See our Westerville senior care guide and the Franklin County guide.

Other licensed communities near Westerville

• Westerville Danbury · Westerville, 249 licensed beds
• Gables of Westerville · Westerville, 150 licensed beds
• Paramount Senior Living at Polaris · Westerville, 115 licensed beds
• Inniswood Village · Westerville, 100 licensed beds
• The Village of Westerville · Westerville, 73 licensed beds
• Feridean Commons · Westerville, 66 licensed beds

What does assisted living cost at a community like Westerville Senior Living?

Ohio's statewide median for assisted living is $6,103 a month (CareScout 2025 Cost of Care Survey); no primary source publishes a Columbus-only figure, and Westerville Senior Living's own rates depend on apartment type and care level.

Ask Westerville Senior Living for a written, itemized monthly quote for your parent's assessed care level, including anything billed separately. Ohio's Assisted Living Waiver can pay for care services, though not room and board, for Medicaid-eligible residents of participating RCFs; ask whether this community accepts it and how many residents use it. How assisted living rates are built and waiver vs. private pay.

Does Westerville Senior Living provide memory care?

Westerville Senior Living's ODH record does not register Alzheimer's disease services; if the community markets memory care, ask for the written special care unit policies Ohio requires before admission under OAC 3701-16-07(F)(5).

ODH does not issue a separate memory care license, so for private-pay families those written policies are the one document that spells out the unit's admission and discharge criteria, weekly staffing plan, staff training, activities, added costs and physical design. Compare them side by side with another community's. How Ohio regulates memory care.

How should a family evaluate Westerville Senior Living?

A 144-bed building like Westerville Senior Living usually runs more than one care level under one roof. Ask how residents are assessed into a care level, how often that assessment is repeated, and exactly which change moves the monthly price up.

Westerville Senior Living was first licensed in 2019, so its inspection history is shorter than an older building's. Read every survey the Consumer Guide lists and ask how the leadership team has changed since opening. Visit at least twice, once unannounced near a mealtime, and ask to speak with a current resident's family. Bring the inspection record above and ask the administrator to walk you through the most recent survey.

What should you ask on a tour of Westerville Senior Living?

Ask about overnight staffing, move-out triggers and the latest ODH survey first; those three answers separate communities faster than any brochure.

• Can I see your most recent ODH survey and your plan of correction?
• How many caregivers left in the past 12 months?
• Who administers medications, and how are errors tracked and reported?
• How is the care plan built, and how often is it reviewed with the family?
• Which needs would require a move out, and how much notice do you give?
• Can we join a meal and an activity before deciding?

Who do you call with a concern about care at Westerville Senior Living?

Call the Ohio Department of Health complaint line at 1-800-342-0553 for a licensing concern, or the Region 6 Long-Term Care Ombudsman at 1-800-536-5891 for free, confidential advocacy on a resident's behalf.

An ODH complaint can trigger the kind of complaint survey listed in the inspection record above. The ombudsman does not inspect; it resolves problems such as discharge notices, care-plan disputes and residents' rights issues, and acts with the resident's consent. Franklin County Adult Protective Services takes reports on weekdays at (614) 525-4348; after hours, call Ohio's statewide APS line at 855-644-6277 (855-OHIO-APS). For immediate danger, call 911. Ombudsman and APS, explained.