The Ashford on Broad

Assisted living in Columbus, Ohio. 165 licensed beds, ODH State ID 2738R, Franklin County. Last verified October 2026.

The Ashford on Broad is a 165-bed assisted living community in Columbus, Ohio, licensed by the Ohio Department of Health as a Residential Care Facility (State ID 2738R) since 2016. Below is everything the Ohio Department of Health and the Ohio Department of Aging publish about it, and how to use that record when you visit.

Is The Ashford on Broad licensed by the Ohio Department of Health?

Yes. The Ashford on Broad holds an active Residential Care Facility license, ODH State ID 2738R, for 165 beds; the current license runs from January 1, 2026 to December 31, 2026.

What do Ohio inspection records show for The Ashford on Broad?

Ohio's Long-Term Care Consumer Guide lists 3 ODH licensure surveys for The Ashford on Broad in roughly the past four years, with 20 citations in total; the most recent, on May 28, 2026, found 9.

That works out to 6.7 citations per licensure survey, against a Columbus-area median of 1.7. That is above the regional median, which is a reason to open the survey reports on the Consumer Guide and ask the administrator what was cited and how it was corrected.

Licensure surveys

Complaint surveys

Complaint investigations: 15 on record with 31 citations; none was flagged for substandard care or immediate jeopardy. ODH runs a complaint survey when someone files a concern, so the count reflects reporting as well as care.

Read each survey's findings on the Consumer Guide inspection page by clicking its date.

What do residents say about The Ashford on Broad in Ohio's satisfaction survey?

Ohio has not published a 2025-2026 resident satisfaction score for The Ashford on Broad; the state withholds a score when too few residents are eligible or respond, so the absence is not a negative finding on its own.

You can check the current status in the state's Long-Term Care Quality Navigator. Without a survey score, the inspection record above and a conversation with current residents' families carry more weight.

Family survey (2021). In the older Residential Care Facility Family Satisfaction Survey, families rated The Ashford on Broad 70.5 out of 100 against a state average of 76.9. Treat it as background, since it predates current leadership at many communities. 2021 family survey report (PDF).

Does The Ashford on Broad provide memory care?

The Ashford on Broad's ODH record does not register Alzheimer's disease services; if the community markets memory care, ask for the written special care unit policies Ohio requires before admission under OAC 3701-16-07(F)(5).

ODH does not issue a separate memory care license, so for private-pay families those written policies are the one document that spells out the unit's admission and discharge criteria, weekly staffing plan, staff training, activities, added costs and physical design. Compare them side by side with another community's. How Ohio regulates memory care.

Where is The Ashford on Broad, and what else is licensed nearby?

The Ashford on Broad is at 4801 East Broad Street, Columbus, Ohio 43213, in Franklin County, where families are served by the Central Ohio Area Agency on Aging (COAAA) and the Region 6 Long-Term Care Ombudsman (1-800-536-5891).

Franklin County is the center of the metro and has the deepest bench of licensed communities, from large campus operators in Dublin, Hilliard and Westerville to small single-building homes inside Columbus neighborhoods. Franklin County holds the region's main hospital systems: OhioHealth (Riverside Methodist, Grant, Doctors and Dublin Methodist), The Ohio State University Wexner Medical Center, and Mount Carmel's east and Grove City campuses; ask how the community handles rides to specialist appointments. See our Columbus senior care guide and the Franklin County guide.

Other licensed communities near Columbus

• Oakleaf Village · Columbus, 206 licensed beds
• Kensington Place · Columbus, 187 licensed beds
• Harrison on 5th by Senior Star · Columbus, 180 licensed beds
• Mayfair Village Retirement Community · Columbus, 172 licensed beds
• StoryPoint Upper Arlington · Columbus, 162 licensed beds
• StoryPoint East Broad · Columbus, 150 licensed beds

What does assisted living cost at a community like The Ashford on Broad?

Ohio's statewide median for assisted living is $6,103 a month (CareScout 2025 Cost of Care Survey); no primary source publishes a Columbus-only figure, and The Ashford on Broad's own rates depend on apartment type and care level.

Ask The Ashford on Broad for a written, itemized monthly quote for your parent's assessed care level, including anything billed separately. Ohio's Assisted Living Waiver can pay for care services, though not room and board, for Medicaid-eligible residents of participating RCFs; ask whether this community accepts it and how many residents use it. How assisted living rates are built and waiver vs. private pay.

How should a family evaluate The Ashford on Broad?

With 165 licensed beds, The Ashford on Broad is large enough that staffing can differ floor to floor and shift to shift. Ask for the caregiver-to-resident ratio on the wing your parent would live in, day and overnight, and how many aides are awake after 11 p.m.

The Ashford on Broad was first licensed in 2016, so its inspection history is shorter than an older building's. Read every survey the Consumer Guide lists and ask how the leadership team has changed since opening. Visit at least twice, once unannounced near a mealtime, and ask to speak with a current resident's family. Bring the inspection record above and ask the administrator to walk you through the most recent survey.

Who do you call with a concern about care at The Ashford on Broad?

Call the Ohio Department of Health complaint line at 1-800-342-0553 for a licensing concern, or the Region 6 Long-Term Care Ombudsman at 1-800-536-5891 for free, confidential advocacy on a resident's behalf.

An ODH complaint can trigger the kind of complaint survey listed in the inspection record above. The ombudsman does not inspect; it resolves problems such as discharge notices, care-plan disputes and residents' rights issues, and acts with the resident's consent. Franklin County Adult Protective Services takes reports on weekdays at (614) 525-4348; after hours, call Ohio's statewide APS line at 855-644-6277 (855-OHIO-APS). For immediate danger, call 911. Ombudsman and APS, explained.

What should you ask on a tour of The Ashford on Broad?

Ask about overnight staffing, move-out triggers and the latest ODH survey first; those three answers separate communities faster than any brochure.

• What is the awake overnight staffing ratio on the floor where my parent would live?
• How is the care plan built, and how often is it reviewed with the family?
• How many caregivers left in the past 12 months?
• Who administers medications, and how are errors tracked and reported?
• Do you have a special care unit, and may I take its written policies home?
• How do you coordinate rides to OhioHealth, Ohio State or Mount Carmel appointments?