Brookdale Trillium Crossing

Assisted living in Columbus, Ohio. 120 licensed beds, ODH State ID 2355R, Franklin County. Last verified October 2026.

Brookdale Trillium Crossing holds an active Ohio Department of Health Residential Care Facility license, State ID 2355R, for 120 residents in Columbus, Franklin County; the state first licensed it in 2002. Below is everything the Ohio Department of Health and the Ohio Department of Aging publish about it, and how to use that record when you visit.

Is Brookdale Trillium Crossing licensed by the Ohio Department of Health?

Yes. Brookdale Trillium Crossing holds an active Residential Care Facility license, ODH State ID 2355R, for 120 beds; the current license runs from January 1, 2026 to December 31, 2026.

What do Ohio inspection records show for Brookdale Trillium Crossing?

Ohio's Long-Term Care Consumer Guide lists 2 ODH licensure surveys for Brookdale Trillium Crossing in roughly the past four years, with 16 citations in total; the most recent, on July 17, 2025, found 12.

That works out to 8.0 citations per licensure survey, against a Columbus-area median of 1.7. That is above the regional median, which is a reason to open the survey reports on the Consumer Guide and ask the administrator what was cited and how it was corrected.

Licensure surveys

Complaint surveys

Complaint investigations: 2 on record with 12 citations; none was flagged for substandard care or immediate jeopardy. ODH runs a complaint survey when someone files a concern, so the count reflects reporting as well as care.

Read each survey's findings on the Consumer Guide inspection page by clicking its date.

What do residents say about Brookdale Trillium Crossing in Ohio's satisfaction survey?

In Ohio's 2025-2026 Resident Satisfaction Survey, Brookdale Trillium Crossing received an overall score of 90.3 out of 100, above the statewide average of 85.5, based on 24 completed resident interviews.

Relative to the state, residents here rated meals and dining most favorably and environment least favorably. Residents were interviewed in person for the Ohio Department of Aging, with data collected August 2025 through January 2026; 58 residents were eligible and the interview target of 23 was met. Read the state's full report (PDF).

What does Brookdale Trillium Crossing publish about itself?

Brookdale Trillium Crossing is a senior living community at 3500 Trillium Crossing, Columbus, OH 43235, in Franklin County. The community offers independent living and assisted living, according to its operator's own website. Brookdale Senior Living is one of the largest senior living operators in the country, running communities across dozens of states, and Trillium Crossing is one of several Brookdale-branded communities in the Columbus metro.

Independent living at a community like this is generally geared toward seniors who want maintenance-free housing, meals, and social programming without needing regular hands-on care, while the assisted living side adds help with daily activities such as bathing, dressing, and medication reminders for residents who need it. Families should confirm current availability, floor plans, and specific service levels directly with the community, since those details can change.

From the community's own published information, checked when this listing was first verified (2026). Amenities and programs change; confirm them on a visit. The community's official page.

Does Brookdale Trillium Crossing provide memory care?

Brookdale Trillium Crossing's ODH record does not register Alzheimer's disease services; if the community markets memory care, ask for the written special care unit policies Ohio requires before admission under OAC 3701-16-07(F)(5).

ODH does not issue a separate memory care license, so for private-pay families those written policies are the one document that spells out the unit's admission and discharge criteria, weekly staffing plan, staff training, activities, added costs and physical design. Compare them side by side with another community's. How Ohio regulates memory care.

Where is Brookdale Trillium Crossing, and what else is licensed nearby?

Brookdale Trillium Crossing is at 3500 Trillium Crossing, Columbus, Ohio 43235, in Franklin County, where families are served by the Central Ohio Area Agency on Aging (COAAA) and the Region 6 Long-Term Care Ombudsman (1-800-536-5891).

Franklin County is the center of the metro and has the deepest bench of licensed communities, from large campus operators in Dublin, Hilliard and Westerville to small single-building homes inside Columbus neighborhoods. Franklin County holds the region's main hospital systems: OhioHealth (Riverside Methodist, Grant, Doctors and Dublin Methodist), The Ohio State University Wexner Medical Center, and Mount Carmel's east and Grove City campuses; ask how the community handles rides to specialist appointments. See our Columbus senior care guide and the Franklin County guide.

Other licensed communities near Columbus

• Oakleaf Village · Columbus, 206 licensed beds
• Kensington Place · Columbus, 187 licensed beds
• Harrison on 5th by Senior Star · Columbus, 180 licensed beds
• Mayfair Village Retirement Community · Columbus, 172 licensed beds
• The Ashford on Broad · Columbus, 165 licensed beds
• StoryPoint Upper Arlington · Columbus, 162 licensed beds

What does assisted living cost at a community like Brookdale Trillium Crossing?

Ohio's statewide median for assisted living is $6,103 a month (CareScout 2025 Cost of Care Survey); no primary source publishes a Columbus-only figure, and Brookdale Trillium Crossing's own rates depend on apartment type and care level.

Ask Brookdale Trillium Crossing for a written, itemized monthly quote for your parent's assessed care level, including anything billed separately. Ohio's Assisted Living Waiver can pay for care services, though not room and board, for Medicaid-eligible residents of participating RCFs; ask whether this community accepts it and how many residents use it. How assisted living rates are built and waiver vs. private pay.

How should a family evaluate Brookdale Trillium Crossing?

With 120 licensed beds, Brookdale Trillium Crossing is large enough that staffing can differ floor to floor and shift to shift. Ask for the caregiver-to-resident ratio on the wing your parent would live in, day and overnight, and how many aides are awake after 11 p.m.

Brookdale Trillium Crossing has been licensed since 2002, so ask what has been renovated recently, whether bathrooms work for a walker or wheelchair, and whether any rooms are shared. Visit at least twice, once unannounced near a mealtime, and ask to speak with a current resident's family. Bring the inspection record above and ask the administrator to walk you through the most recent survey.

Who do you call with a concern about care at Brookdale Trillium Crossing?

Call the Ohio Department of Health complaint line at 1-800-342-0553 for a licensing concern, or the Region 6 Long-Term Care Ombudsman at 1-800-536-5891 for free, confidential advocacy on a resident's behalf.

An ODH complaint can trigger the kind of complaint survey listed in the inspection record above. The ombudsman does not inspect; it resolves problems such as discharge notices, care-plan disputes and residents' rights issues, and acts with the resident's consent. Franklin County Adult Protective Services takes reports on weekdays at (614) 525-4348; after hours, call Ohio's statewide APS line at 855-644-6277 (855-OHIO-APS). For immediate danger, call 911. Ombudsman and APS, explained.

What should you ask on a tour of Brookdale Trillium Crossing?

Ask about overnight staffing, move-out triggers and the latest ODH survey first; those three answers separate communities faster than any brochure.

• Can we join a meal and an activity before deciding?
• What is the awake overnight staffing ratio on the floor where my parent would live?
• Who is the family's contact after hours?
• How many caregivers left in the past 12 months?
• Can I see your most recent ODH survey and your plan of correction?
• How do you handle a fall at night, and when is the family called?