Brookdale Westerville

Assisted living in Columbus, Ohio. 50 licensed beds, ODH State ID 2215R, Franklin County. Last verified October 2026.

Brookdale Westerville is a 50-bed assisted living community in Columbus, Ohio, licensed by the Ohio Department of Health as a Residential Care Facility (State ID 2215R) since 1999. Below is everything the Ohio Department of Health and the Ohio Department of Aging publish about it, and how to use that record when you visit.

Is Brookdale Westerville licensed by the Ohio Department of Health?

Yes. Brookdale Westerville holds an active Residential Care Facility license, ODH State ID 2215R, for 50 beds; the current license runs from January 1, 2026 to December 31, 2026.

The ODH record also registers Alzheimer's disease services here, the closest thing Ohio's license data has to a memory care flag.

What do Ohio inspection records show for Brookdale Westerville?

Ohio's Long-Term Care Consumer Guide lists 4 ODH licensure surveys for Brookdale Westerville in roughly the past four years, with 8 citations in total; the most recent, on April 1, 2026, found 3.

That works out to 2.0 citations per licensure survey, against a Columbus-area median of 1.7. That is above the regional median, which is a reason to open the survey reports on the Consumer Guide and ask the administrator what was cited and how it was corrected.

Licensure surveys

Complaint surveys

Complaint investigations: 4 on record with 1 citation; none was flagged for substandard care or immediate jeopardy. ODH runs a complaint survey when someone files a concern, so the count reflects reporting as well as care.

Read each survey's findings on the Consumer Guide inspection page by clicking its date.

What do residents say about Brookdale Westerville in Ohio's satisfaction survey?

In Ohio's 2025-2026 Resident Satisfaction Survey, Brookdale Westerville received an overall score of 82.2 out of 100, below the statewide average of 85.5, based on 20 completed resident interviews.

Relative to the state, residents here rated spending time most favorably and care and services least favorably. Residents were interviewed in person for the Ohio Department of Aging, with data collected August 2025 through January 2026; 32 residents were eligible and the interview target of 16 was met. Read the state's full report (PDF).

What does Brookdale Westerville publish about itself?

Brookdale Westerville sits at 6377 Cooper Road, Columbus, OH 43231 — a Columbus mailing address in the area most residents simply call Westerville, in Franklin County. According to the operator's own website, the community offers assisted living and memory care. It's one of several Brookdale-branded communities serving the northeast side of the Columbus metro.

Assisted living at a community like this typically covers help with bathing, dressing, medication management, and daily routines, while the memory care side is designed specifically for residents living with Alzheimer's disease or another form of dementia, usually with a more secure layout and staff trained in dementia care. Every community structures these programs a little differently, so it's worth asking directly about staffing ratios and daily programming.

From the community's own published information, checked when this listing was first verified (2026). Amenities and programs change; confirm them on a visit. The community's official page.

Does Brookdale Westerville provide memory care?

Brookdale Westerville's ODH license record registers Alzheimer's disease services, so ask for its written special care unit policies, which Ohio requires it to provide before admission under OAC 3701-16-07(F)(5).

ODH does not issue a separate memory care license, so for private-pay families those written policies are the one document that spells out the unit's admission and discharge criteria, weekly staffing plan, staff training, activities, added costs and physical design. Compare them side by side with another community's. How Ohio regulates memory care.

Where is Brookdale Westerville, and what else is licensed nearby?

Brookdale Westerville is at 6377 Cooper Road, Columbus, Ohio 43231, in Franklin County, where families are served by the Central Ohio Area Agency on Aging (COAAA) and the Region 6 Long-Term Care Ombudsman (1-800-536-5891).

Franklin County is the center of the metro and has the deepest bench of licensed communities, from large campus operators in Dublin, Hilliard and Westerville to small single-building homes inside Columbus neighborhoods. Franklin County holds the region's main hospital systems: OhioHealth (Riverside Methodist, Grant, Doctors and Dublin Methodist), The Ohio State University Wexner Medical Center, and Mount Carmel's east and Grove City campuses; ask how the community handles rides to specialist appointments. See our Columbus senior care guide and the Franklin County guide.

Other licensed communities near Columbus

• Oakleaf Village · Columbus, 206 licensed beds
• Kensington Place · Columbus, 187 licensed beds
• Harrison on 5th by Senior Star · Columbus, 180 licensed beds
• Mayfair Village Retirement Community · Columbus, 172 licensed beds
• The Ashford on Broad · Columbus, 165 licensed beds
• StoryPoint Upper Arlington · Columbus, 162 licensed beds

What does assisted living cost at a community like Brookdale Westerville?

Ohio's statewide median for assisted living is $6,103 a month (CareScout 2025 Cost of Care Survey); no primary source publishes a Columbus-only figure, and Brookdale Westerville's own rates depend on apartment type and care level.

Ask Brookdale Westerville for a written, itemized monthly quote for your parent's assessed care level, including anything billed separately. Ohio's Assisted Living Waiver can pay for care services, though not room and board, for Medicaid-eligible residents of participating RCFs; ask whether this community accepts it and how many residents use it. How assisted living rates are built and waiver vs. private pay.

How should a family evaluate Brookdale Westerville?

A 50-bed community like Brookdale Westerville is small enough that families often get to know the whole care team. Ask who covers when the regular caregiver is off, and whether agency staff fill shifts.

Brookdale Westerville has been licensed since 1999, so ask what has been renovated recently, whether bathrooms work for a walker or wheelchair, and whether any rooms are shared. Visit at least twice, once unannounced near a mealtime, and ask to speak with a current resident's family. Bring the inspection record above and ask the administrator to walk you through the most recent survey.

Who do you call with a concern about care at Brookdale Westerville?

Call the Ohio Department of Health complaint line at 1-800-342-0553 for a licensing concern, or the Region 6 Long-Term Care Ombudsman at 1-800-536-5891 for free, confidential advocacy on a resident's behalf.

An ODH complaint can trigger the kind of complaint survey listed in the inspection record above. The ombudsman does not inspect; it resolves problems such as discharge notices, care-plan disputes and residents' rights issues, and acts with the resident's consent. Franklin County Adult Protective Services takes reports on weekdays at (614) 525-4348; after hours, call Ohio's statewide APS line at 855-644-6277 (855-OHIO-APS). For immediate danger, call 911. Ombudsman and APS, explained.

What should you ask on a tour of Brookdale Westerville?

Ask about overnight staffing, move-out triggers and the latest ODH survey first; those three answers separate communities faster than any brochure.

• Do you have a special care unit, and may I take its written policies home?
• What is the awake overnight staffing ratio on the floor where my parent would live?
• Who is the family's contact after hours?
• Who administers medications, and how are errors tracked and reported?
• What happens if my parent needs skilled nursing beyond the time an RCF may provide it?
• How do you handle a fall at night, and when is the family called?