Wexner Heritage Village
Assisted living in Columbus, Ohio. 138 licensed beds, ODH State ID 2432R, Franklin County. Last verified October 2026.
Ohio's licensing records list Creekside at the Village in Columbus as an active Residential Care Facility with 138 licensed beds, State ID 2432R, first licensed in 2005. Families may know it as Wexner Heritage Village; the state license for its assisted living is issued under the name Creekside at the Village. Below is everything the Ohio Department of Health and the Ohio Department of Aging publish about it, and how to use that record when you visit.
Is Creekside at the Village licensed by the Ohio Department of Health?
Yes. Creekside at the Village holds an active Residential Care Facility license, ODH State ID 2432R, for 138 beds; the current license runs from January 1, 2026 to December 31, 2026.
| Licensing agency | Ohio Department of Health, Bureau of Long-Term Care Quality |
|---|---|
| License type | Residential Care Facility (assisted living), ORC 3721 / OAC 3701-16 |
| ODH State ID (license #) | 2432R |
| Facility ID | OHL40343 |
| License status | Active |
| Current license period | January 1, 2026 to December 31, 2026 |
| Licensed capacity | 138 beds (effective June 16, 2006) |
| First licensed (open date) | December 9, 2005 |
| Licensed operator | CREEKSIDE AT THE VILLAGE |
| ODH-registered services | None registered beyond the base RCF license |
| Substandard care or immediate jeopardy findings | None reported in the Consumer Guide survey record |
| Address | 2200 Welcome Place, Columbus, OH 43209 (Franklin County) |
| Phone (ODH record) | (614) 559-0258 |
| State records | ODA inspection record · ODH license lookup (search State ID 2432R) |
What do Ohio inspection records show for Creekside at the Village?
Ohio's Long-Term Care Consumer Guide lists 3 ODH licensure surveys for Creekside at the Village in roughly the past four years, with 6 citations in total; the most recent, on November 3, 2025, found 3.
That works out to 2.0 citations per licensure survey, against a Columbus-area median of 1.7. That is above the regional median, which is a reason to open the survey reports on the Consumer Guide and ask the administrator what was cited and how it was corrected.
Licensure surveys
| Survey date | Citations |
|---|---|
| November 3, 2025 | 3 |
| February 3, 2025 | 0 |
| February 1, 2024 | 3 |
Complaint surveys
Complaint investigations: 6 on record with 4 citations; none was flagged for substandard care or immediate jeopardy. ODH runs a complaint survey when someone files a concern, so the count reflects reporting as well as care.
| Survey date | Citations | Substandard care | Immediate jeopardy |
|---|---|---|---|
| February 2, 2026 | 1 | No | No |
| December 2, 2025 | 0 | No | No |
| October 1, 2025 | 0 | No | No |
| August 18, 2025 | 0 | No | No |
| May 9, 2024 | 0 | No | No |
| February 1, 2024 | 3 | No | No |
Read each survey's findings on the Consumer Guide inspection page by clicking its date.
What do residents say about Creekside at the Village in Ohio's satisfaction survey?
In Ohio's 2025-2026 Resident Satisfaction Survey, Creekside at the Village received an overall score of 85.2 out of 100, close to the statewide average of 85.5, based on 23 completed resident interviews.
| Survey domain | Creekside at the Village | Ohio average |
|---|---|---|
| Care and Services | 86.7 | 89.4 |
| Caregivers | 88.0 | 87.4 |
| Environment | 95.7 | 94.5 |
| Facility Culture | 89.4 | 85.9 |
| Meals and Dining | 75.7 | 82.9 |
| Moving In | 83.3 | 81.1 |
| Spending Time | 77.0 | 79.1 |
Relative to the state, residents here rated facility culture most favorably and meals and dining least favorably. Residents were interviewed in person for the Ohio Department of Aging, with data collected August 2025 through January 2026; 42 residents were eligible and the interview target of 19 was met. Read the state's full report (PDF).
Where is Creekside at the Village, and what else is licensed nearby?
Creekside at the Village is at 2200 Welcome Place, Columbus, Ohio 43209, in Franklin County, where families are served by the Central Ohio Area Agency on Aging (COAAA) and the Region 6 Long-Term Care Ombudsman (1-800-536-5891).
Franklin County is the center of the metro and has the deepest bench of licensed communities, from large campus operators in Dublin, Hilliard and Westerville to small single-building homes inside Columbus neighborhoods. Franklin County holds the region's main hospital systems: OhioHealth (Riverside Methodist, Grant, Doctors and Dublin Methodist), The Ohio State University Wexner Medical Center, and Mount Carmel's east and Grove City campuses; ask how the community handles rides to specialist appointments. See our Columbus senior care guide and the Franklin County guide.
Other licensed communities near Columbus
- Oakleaf Village · Columbus, 206 licensed beds
- Kensington Place · Columbus, 187 licensed beds
- Harrison on 5th by Senior Star · Columbus, 180 licensed beds
- Mayfair Village Retirement Community · Columbus, 172 licensed beds
- The Ashford on Broad · Columbus, 165 licensed beds
- StoryPoint Upper Arlington · Columbus, 162 licensed beds
What does Creekside at the Village publish about itself?
Wexner Heritage Village is located at 1151 College Avenue, Columbus, OH 43209, in Franklin County, in the area near Bexley. According to the operator's own website, the community offers independent and assisted living (branded as Creekside), memory care, and skilled nursing (branded as Heritage House). It is a nonprofit provider of health, housing, and social services for central Ohio's older adults.
Creekside covers both independent living, for residents who don't need regular hands-on care, and assisted living, which adds support with bathing, dressing, and medication management. The memory care program serves residents living with Alzheimer's disease or another dementia, and Heritage House provides skilled nursing for both short-term rehabilitation and longer-term nursing care. Specific programming and current availability should be confirmed directly with the community.
From the community's own published information, checked when this listing was first verified (2026). Amenities and programs change; confirm them on a visit. The community's official page.
What does assisted living cost at a community like Creekside at the Village?
Ohio's statewide median for assisted living is $6,103 a month (CareScout 2025 Cost of Care Survey); no primary source publishes a Columbus-only figure, and Creekside at the Village's own rates depend on apartment type and care level.
Ask Creekside at the Village for a written, itemized monthly quote for your parent's assessed care level, including anything billed separately. Ohio's Assisted Living Waiver can pay for care services, though not room and board, for Medicaid-eligible residents of participating RCFs; ask whether this community accepts it and how many residents use it. How assisted living rates are built and waiver vs. private pay.
Does Creekside at the Village provide memory care?
Creekside at the Village's ODH record does not register Alzheimer's disease services; if the community markets memory care, ask for the written special care unit policies Ohio requires before admission under OAC 3701-16-07(F)(5).
ODH does not issue a separate memory care license, so for private-pay families those written policies are the one document that spells out the unit's admission and discharge criteria, weekly staffing plan, staff training, activities, added costs and physical design. Compare them side by side with another community's. How Ohio regulates memory care.
How should a family evaluate Creekside at the Village?
With 138 licensed beds, Creekside at the Village is large enough that staffing can differ floor to floor and shift to shift. Ask for the caregiver-to-resident ratio on the wing your parent would live in, day and overnight, and how many aides are awake after 11 p.m.
Creekside at the Village has been licensed since 2005, so ask what has been renovated recently, whether bathrooms work for a walker or wheelchair, and whether any rooms are shared. Visit at least twice, once unannounced near a mealtime, and ask to speak with a current resident's family. Bring the inspection record above and ask the administrator to walk you through the most recent survey.
What should you ask on a tour of Creekside at the Village?
Ask about overnight staffing, move-out triggers and the latest ODH survey first; those three answers separate communities faster than any brochure.
- Do you accept Ohio's Assisted Living Waiver, and how many residents use it today?
- Can we join a meal and an activity before deciding?
- Can I see your most recent ODH survey and your plan of correction?
- Which needs would require a move out, and how much notice do you give?
- What does the base rate include, and how are care levels priced?
- How do you coordinate rides to OhioHealth, Ohio State or Mount Carmel appointments?
Who do you call with a concern about care at Creekside at the Village?
Call the Ohio Department of Health complaint line at 1-800-342-0553 for a licensing concern, or the Region 6 Long-Term Care Ombudsman at 1-800-536-5891 for free, confidential advocacy on a resident's behalf.
An ODH complaint can trigger the kind of complaint survey listed in the inspection record above. The ombudsman does not inspect; it resolves problems such as discharge notices, care-plan disputes and residents' rights issues, and acts with the resident's consent. Franklin County Adult Protective Services takes reports on weekdays at (614) 525-4348; after hours, call Ohio's statewide APS line at 855-644-6277 (855-OHIO-APS). For immediate danger, call 911. Ombudsman and APS, explained.
Last verified: October 2026.
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